Amaxi Products is dedicated to delivering high-quality services and this policy sets forth our ongoing responsibilities regarding the management of your Personal Information.
We comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). These principles guide the collection, use, disclosure, storage, security, and disposal of Personal Information. For further reference, the Australian Privacy Principles are available on The Office of the Australian Information Commissioner’s website at https://www.oaic.gov.au/.
What is Personal Information and Why Do We Collect It?
Personal Information refers to information or opinions that identify an individual. Examples include names, addresses, email addresses, telephone numbers, and facsimile numbers.
Personal Information may be obtained through various channels, such as interviews, correspondence, telephone calls, facsimile, email, our website (www.amaxiproducts.com), media and publications, publicly available sources, cookies (as applicable), and third parties. We do not guarantee the privacy policies or practices of any authorised third-party websites.
We collect Personal Information principally to provide our services, communicate with clients, and support marketing initiatives. Additionally, we may use Personal Information for related secondary purposes which you would reasonably expect, based on your engagement with us. You are welcome to unsubscribe from our mailing or marketing lists by contacting us in writing.
Whenever we collect Personal Information, we will, where feasible, explain the reasons for collection and intended usage.
Sensitive Information
The Privacy Act defines sensitive information as including details or opinions about an individual's racial or ethnic origin, political views, association memberships, religious or philosophical beliefs, trade union membership, professional body affiliations, criminal record, or health information.
Sensitive Information will only be utilised:
· For the primary purpose for which it was obtained;
· For directly related secondary purposes;
· With your explicit consent; or
· As required or authorised by law.
Third Parties
Where practicable, Personal Information will be collected directly from you. In certain cases, however, third parties may provide Personal Information. In these instances, reasonable steps will be taken to inform you of the information received.
Disclosure of Personal Information
Your Personal Information may be disclosed under the following circumstances:
· To third parties with your consent;
· Where required or permitted by law.
Security of Personal Information
We store your Personal Information securely to protect against misuse, loss, unauthorised access, modification, or disclosure.
When your Personal Information is no longer required for the original purpose, we will take reasonable steps to destroy or permanently de-identify it. However, client files containing Personal Information may be retained for a minimum of seven years.
Access to Your Personal Information
You have the right to access and update or correct your Personal Information, subject to certain exceptions. Requests should be made in writing.
Amaxi Products will not charge a fee to process access requests but reserves the right to apply an administrative fee for providing copies of Personal Information.
For security, identification may be required before releasing requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information remains accurate, complete, and current. We take reasonable steps to ensure its accuracy and appreciate your assistance in notifying us promptly of any changes.
Policy Updates
This Privacy Policy may be updated periodically. Current versions are available on our website.
Privacy Policy Complaints and Enquiries
If you have questions or concerns regarding this Privacy Policy, please contact:
24 Enterprise Cct Dandenong South
+61 418 891 364