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Products are eligible for a refund only if they are returned in their original, unopened, and unused condition.
In cases where a product is found to be faulty, it may be replaced or refunded upon receipt of the returned item.
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Customers are responsible for the cost of shipping when returning products. However, if a product is determined to be faulty by Amaxi Products, the company will arrange and cover the expenses for return shipping.
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Unused products may be exchanged for other Amaxi Products items. However, customers requesting an exchange are still responsible for the return shipping costs.
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Amaxi Products reserves the right to determine whether a product is eligible for a full refund. Please note that postage costs are non-refundable for any item purchased from the store. If you return a product within 7 days of purchase, you may receive a full refund, excluding postage costs.