Text that reads 'Return & Refund Policy' in red on a black background.

    1. Products are eligible for a refund only if they are returned in their original, unopened, and unused condition.

    2. In cases where a product is found to be faulty, it may be replaced or refunded upon receipt of the returned item.

  • Customers are responsible for the cost of shipping when returning products. However, if a product is determined to be faulty by Amaxi Products, the company will arrange and cover the expenses for return shipping.

  • Unused products may be exchanged for other Amaxi Products items. However, customers requesting an exchange are still responsible for the return shipping costs.

  • Amaxi Products reserves the right to determine whether a product is eligible for a full refund. Please note that postage costs are non-refundable for any item purchased from the store. If you return a product within 7 days of purchase, you may receive a full refund, excluding postage costs.